Privacy Policy

Last updated: January 2025

1. Introduction

Glowly ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform to discover and book salon appointments.

2. Information We Collect

We may collect the following types of information:

  • Account information: name, email address, phone number, and date of birth provided at registration.
  • Booking information: salon selections, service choices, appointment dates and times.
  • Usage data: pages visited, features used, and interactions with the platform.
  • Device information: browser type, IP address, and operating system.

3. How We Use Your Information

  • To create and manage your account.
  • To process and confirm appointment bookings.
  • To send booking confirmations and reminders.
  • To improve our platform and customer experience.
  • To comply with legal obligations.

4. Information Sharing

We do not sell your personal information. We may share your information with the salons you book appointments with so they can serve you, and with service providers who assist us in operating the platform. All third parties are required to handle your data in accordance with applicable privacy laws.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your account and associated data.
  • Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the Contact Us page.

7. Contact Us

If you have questions about this Privacy Policy, please reach out via our Contact page.